Privacy Policy

Introduction

We take your privacy seriously. This policy explains how 24shoplenta collects, uses and protects personal information when you use our website.

Information we collect

• Account and profile information (name, email, address).
• Order and payment details required to process purchases.
• Browsing and device information for analytics and personalization.

How we use your information

We use personal data to process orders, manage accounts, provide customer service, personalise content and for fraud prevention and legal compliance.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. When personal data is no longer required it will be securely deleted or anonymised.

Cookies & Tracking

We use cookies and similar technologies to provide core site functionality, remember preferences, and analyse traffic. You can manage cookie preferences through our cookie banner and browser settings.

Third-party services

We may share personal data with trusted third parties (payment processors, carriers, analytics providers) to operate our services. These parties are subject to contractual obligations to protect your data.

Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However no system can be completely secure, and absolute security cannot be guaranteed.

Your rights

Depending on your jurisdiction you may have rights to access, correct, delete or restrict processing of your personal data. Contact Customer Service to exercise these rights.